Großartige Neuigkeiten, unser Prozess ist jetzt vollständig automatisiert!
Wir hoffen, dass Sie mit Ihrem Kauf zufrieden sind, aber falls Sie aus irgendeinem Grund nicht vollständig zufrieden sind, akzeptieren wir Rücksendungen gerne. Bitte senden Sie die Artikel ungetragen, mit allen originalen Etiketten, innerhalb von 14 Tagen nach Lieferung an uns zurück.
Sie können Ihre Artikel jetzt problemlos über unser Online-Rücksendungsportal zurücksenden, indem Sie hier klicken.
Um Ihre Rücksendung zu starten, benötigen Sie Ihre Bestellnummer und Postleitzahl oder E-Mail. Wir freuen uns, Ihnen kostenlose Rücksendungen über unser Portal anzubieten. Mit unserem vorfrankierten Rücksendeschein profitieren Sie von einem vollständig verfolgten Service zurück zu unserem Lager, ohne zusätzliche Kosten für Sie.
Wir streben an, Rücksendungen innerhalb von 10 Arbeitstagen nach Erhalt in unserem Lager zu bearbeiten.
Returns Process
Once we receive your parcel, it can take up to 10 business days for your return to be processed.
Please allow 2 business days for the funds to appear in your account after you receive your refund confirmation email. All refunds will be processed back to the original payment.
Exchanges
If you would like to exchange an item, please contact us directly.
Purchasing Your Own Shipping Label:
Please contact us first for the return adress.
Include your order number, full name, and the item(s) you are returning on a piece of paper inside your parcel. Without a returns slip, we cannot process your return.
Return Eligibility
If you are not satisfied with your order, you can return the item(s) unworn, with all original labels intact, within 14 days of delivery.
Please note that if an item is damaged, stained, or has any smell, it cannot be returned. We will inspect all returns, and if necessary, we will contact you before making a final decision.
In the interest of hygiene, Hijab Caps and Face Masks are strictly non-returnable.
Thank you for your understanding
Returns Process
Once we receive your parcel, it can take up to 10 business days for your return to be processed.
Please allow 2 business days for the funds to appear in your account after you receive your refund confirmation email. All refunds will be processed back to the original payment.
Exchanges
If you would like to exchange an item, please contact us directly.
Purchasing Your Own Shipping Label:
Please contact us first for the return adress.
Include your order number, full name, and the item(s) you are returning on a piece of paper inside your parcel. Without a returns slip, we cannot process your return.
Return Eligibility
If you are not satisfied with your order, you can return the item(s) unworn, with all original labels intact, within 14 days of delivery.
Please note that if an item is damaged, stained, or has any smell, it cannot be returned. We will inspect all returns, and if necessary, we will contact you before making a final decision.
In the interest of hygiene, Hijab Caps and Face Masks are strictly non-returnable.
Thank you for your understanding
